This policy is applicable to European and worldwide orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
1. SHIPPING COSTS
United State, United Kingdom, Australia, New Zealand, North America, European, Asia area: Standard Shipping USD$3.5, free shipping on USD$25 orders.
Other Remote Areas: First weight 0.01kg USD$6, additional weight USD0.04 per 0.001kg.
2. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 7 – 15 days (Monday to Friday), the very far area will take 12-30days. Order cut off time will be 05:00 PM Standard Time (London). Order handling time is 1-2 business day (Monday to Friday).
3. Delivery Terms
We use the Post Express to deliver the product.
4. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at firstname.lastname@example.org.
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
7. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.